Return & Exchange


US Return Policy

We gladly accept new, unworn, undamaged merchandise with tags attached within 14 days of the ship date for a refund or 30 days of ship date for store credit. please contact Karkio at help@karkio.com if you have any question or concerns regarding our return policy. 

 

Refunds

You will receive an email notification from KARKIO when we receive and process your return. Please allow 10 business days for your return to be processed. your refund will be issues to via the original payment method ( Excluding return shipping charge )

 

Exchanges

Love your purchase but need it in a different size? We're happy to exchange it if we still have the item in stock.

 

How to Make a Return or Exchange

Please email us for a return Authorization Number at help@karkio.com with the following information

 1.Order Number

 2. SKU # for item that you wish to return

 Please include original invoice, as well as any gift with purchase.

All qualified return item must have the original merchandise tag still attached. 

Sale & Clearance Items

You may return Sale Items within 30 days of ship date for store credit. A refund will not be issued for any SALE ITEMS.

Clearance items are not returnable and cannot be returned. A refund will not be issued for any CLEARANCE ITEM.